Third of Her Name

EMR passes the torch to its third Kauffman as company turns 90

A family legacy continues to its third generation at Baltimore-based Electric Motor Repair Company, often referred to as EMR, which announced Wednesday that Caroline Kauffman-Kirschnick has been appointed president.

EMR reps called this an “exciting time” for the commercial kitchen equipment and industrial services company, which is celebrating its 90th birthday and also appointed Joseph Byrne to operations manager of its Baltimore branch in August.

The torch is passed to Kauffman-Kirschnick by her father, Roger Kauffman—the company’s longest-tenured employee—who was also appointed to president by his father, Harry Kauffman, in 1985.

There aren’t many better indicators of family loyalty than a hyphenated last name, and Mrs. Kauffman-Kirschnick has earned mutual respect from her family within the business.

“Over the years, Caroline has steadily demonstrated her strong leadership skills, keen business sense and remarkable dedication to our employees that has propelled EMR to be the industry leader we are today,” said Roger Kauffman in a press release e-mailed to EA. “As we also celebrate 90 years in business, I am thrilled to be able to pass my family legacy on to the next generation who has unquestionably shown the same unwavering dedication as the generations before.”

Caroline Kauffman-Kirschnick—EMR photo

Although the company was founded in suburban Rosedale in 1927, the Kauffman family’s rich history at EMR began in 1946, when Harry Kauffman introduced his son to the company when Roger was still just a freshman in junior high school. Roger was taught how to assist in repairing small household appliances, such as electric razors and window fans. Similarly, Kauffman-Kirschnick began her career at EMR working summers from junior high throughout high school, and over the past 14 years, has been deeply involved in all aspects of the company. Her full-time, professional career at EMR launched in October 2003 as part of the company’s accounts receivables team. Since that time, she has steadily moved up the ladder, holding positions in HR, operations, sales, branch management, and operations management. Her most recent promotion was in June 2015 to her current position as general manager overseeing all branches and service areas. She was also featured in the Baltimore Business Journal’s 40 Under 40 list of young professionals for 2016.

“I am honored and very humbled to be given this opportunity to serve the company that I grew up in and that my father and grandfather have dedicated their lives to building over the last five decades,” said Kauffman-Kirschnick. “As we take this next step together as a company, I look forward to continuing their hard work and spearheading the next technological and cultural evolution of EMR.”

EMR offers both emergency service and planned maintenance within the industrial, print, elevator, processing, commercial cooking and refrigeration industries throughout the Mid-Atlantic corridor spanning Maryland, Washington D.C., Virginia, Pennsylvania, New Jersey, and Delaware. Today, the company leads the market with 200 employees, including six Kauffman family members, across six brick and mortar locations, a large service footprint and corporate headquarters in Baltimore. The company has won multiple workplace awards for employment practices and commitment to safety, and is also home to a unique “workplace positivity” effort facilitated through its EyeSpy program.

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