Major HVAC Acquisition

HomeServe continues its M&A streak with CroppMetcalfe acquisition

HomeServe, the provider of service plans, repair and installation services for the home, announced its acquisition of CroppMetcalfe in a March 13 press release. The move has major implications in the HVAC home repair industry due to the merging of two very different companies that were formerly competitors. Based in Merrifield, Va., CroppMetcalfe serves residential and commercial customers throughout the Washington D.C. metro area, as well as Maryland and Northern Virginia. HomeServe, meanwhile, is headquartered in the United Kingdom but has been quickly growing in the U.S.

CroppMetcalfe joins HomeServe’s 2018 acquisitions of Cleveland-based Geisel Heating, Air Conditioning and Plumbing (acquired just last December) and Staten Island’s Gregg Mechanical (last July) as part of its M&A streak.

Adding CroppMetcalfe to HomeServe’s quickly growing HVAC business nearly doubles its HVAC workforce. In operation since 1979, the 40-year old CroppMetcalfe is solidified in industry circles for its heating and air, plumbing, electrical, pest control and home performance services. Meanwhile, HomeServe has only been around since 2009, but has rapidly grown in to a main fixture in the $29 billion annual HVAC business industry in the U.S.

“Whether homes and communities are old or new, they all have one thing in common: the need for skilled and reliable tradespeople. That’s what the people of the D.C. area have gotten for 40 years from CroppMetcalfe. And that’s why we’re proud to have them join our company,” said John Kitzie, CEO of HomeServe North America. “As we explore opportunities to expand our home services business around the U.S., we’re laser focused on finding companies with business traits similar to CroppMetcalfe and the other high-quality, well-respected companies we have acquired to date.”

CroppMetcalfe is a nationally recognized, award-winning company, and has been named the PHCC National and Virginia Contractor of the Year and Contracting Business Magazine’s Residential Contractor of the Year, an Air Conditioning Contractors of America (ACCA) Residential Contractor of the Year and won the Carrier President’s Award 12 years in a row.

“I’m proud to carry my father’s legacy forward and ensure that the company he started 40 years ago continues being a leader in this industry,” said Tim Cropp, General Manager of CroppMetcalfe. “With a workforce of more than 300 dedicated HVAC, plumbing, electrical & pest control techs, we’re excited to continue offering excellent service to our customers while growing throughout the region to help make our customers HomeServe’s customers.”

HomeServe has been serving customers in the Washington, D.C. Metropolitan area since 2009, where the company currently serves 165,000 homeowners with over 320,000 repair service plans.

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