ACS, Mersen Sites

Repair catalog designed for manufacturers, new electrical power website debut

Two comprehensive industry websites were released in April, offering new resources for everyone from manufacturers to utility customers. The first is a components catalog from ACS targeting manufacturers, and the second is designed for electrical power industry members from Mersen.

In an effort to keep the nation’s manufacturers operating at peak performance, ACS Industrial debuted its comprehensive mobile responsive website on April 3, featuring a repair catalog of 60,000 component parts which the company services.

Industrial and commercial customers can search by part number or by 5,400 manufacturer names, using the website’s angular “smart search” capability. The repair catalog also includes reference pricing on 26,000 repair items.

Meanwhile, electrical power equipment/advanced materials manufacturer Mersen announced a new data hive on April 23. The Newburyport, Mass., company’s new Electrical Power website is “an innovative and powerful tool that provides quick and easy access to our electrical power data,” said Charlie Raynes, the company’s vice president of global marketing and communications, in a press release Tuesday.

Features of the new Mersen site include:

New features include, in the company’s words:

  • Bold New Design: Easily navigate to Mersen product, market, and application data.
  • Powerful new Product Finder and Search Functions: Find what you need fast! Search by product number, by category, or by specifications. Intuitive prompts guide you through the process.
  • Interactive Markets and Applications Pages: Put Mersen’s expertise at your fingertips! Explore over 35 markets with interactive application schematics that include recommendations and links to products to use for each application.
  • Newly Developed Custom Products and Solutions Section: Mersen has a keen understanding of the challenges that customers face. Our Custom Products section makes it easy to partner with Mersen from the start of the design process.
  • Product Information at a Glance: Product pages feature large photos, key features and benefits, and specifications in a table format. Click on a product number to drill down to product-specific information like size, weight, and packaging.
  • Optimal Viewing on all Devices: The Mersen EP site resizes content for optimized viewing on any device.

You might remember Mersen from a recent news item regarding the company’s collaboration with the Extremely Large Telescope (ELT) project run by the European Southern Observatory (ESO), helping to complete the fifth and final mirror for the giant future telescope.

Baltimore-based ACS‘s repair processes include tracking each stage of repair and documenting accurate customer equipment history with pre- and post-repair photos, report, and video documentation of the working repair.

“We understand the financial impact that downtime has on customers,” said ACS president Ellen Breidenbaugh in an April 3 press release. “Our highly skilled team is laser-focused on rapid turnaround, accuracy, affordability, and excellent service for every customer. We continually invest in advanced technologies and an extensive parts supply chain that serves our diverse customer base.”

Originally housed in an outbuilding on the owners’ farm, ACS has grown to be an industry leader with locations in Hunt Valley, Maryland and Hickory, North Carolina. The company “has a long track record for solving tough electronics challenges that others cannot,” it claims. Its repair services include both legacy and state of the art systems, such as the following:

  • industrial circuit board repairs
  • power supply repairs
  • encoder repairs
  • PLC repairs, servo drive and servo motor repairs
  • light curtain repairs, AC/DC/VFD drive repairs, analog board repairs
  • HMI terminal repairs, LCD and CRT monitor repairs
  • power supply repairs, touch screen repairs, medical monitor repairs, test and lab equipment repairs, legacy system repairs, and more.

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