Tag Archives: field service

Mize on the Prize

What exactly is a connected customer experience platform? Mize, a leading provider of “Connected Customer Experience platform and service management software,” announced April 12 that Edax Inc., a business unit of Ametek, plans to optimize its field service management with Mize software. Edax will use the Mize connected customer experience platform and ‘Smart Blox’ for […]

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February EA preview: GPS for field service technicians

Big Brother is watching you and – surprise, surprise – it’s your employer. Well, at least it could be. Increasingly, businesses have been using GPS to track employees and company vehicles while away on the job but is it a violation of privacy. The Fast Forward column, “The GPS Express,” with take this on in […]

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